Complaints & Appeals

Prior to completing this form you should review and understand the Complaints and Appeals Policy and Procedure (Policy) that applies to AIBTGlobal and related entities. The Policy is located HERE.

This form is to be used: to make a formal complaint about AIBTGlobal, its staff, students, education agents, products or services.

The procedure in the Policy is to be followed and prior to lodging this form you are  required to have discussion with the person that is the subject to the complaint, in an attempt to resolve the issue, informally.

You should provide any supporting documents or witness information that are relevant to your complaint, when lodging this form.